Legal
Privacy Policy
About this policy
BWAI LAB is an independent creator project based in Vietnam. This policy explains how information is handled on bwailab.com and in BWAI LAB projects, including Sovino.
Information we collect
This website does not use advertising trackers and does not ask visitors to create an account. If you contact us, we receive the information you choose to send, such as your name, email address, and message. Our hosting and security providers may process basic technical logs, including IP address, browser type, requested page, and request time, to deliver and protect the site.
Connected services
If a future BWAI LAB product lets you connect a third-party account, the product will show the requested permissions before authorization. We use authorized data only to provide the feature you requested. We do not ask for third-party passwords, sell connected-account data, or take an account action without the user’s knowledge and appropriate confirmation.
How information is used
We use information to respond to messages, operate and secure the website, provide requested product features, diagnose errors, and improve reliability. We do not sell personal information.
Sharing
Information may be processed by service providers that host, secure, or operate the website and its tools. We may disclose information when required by law or when necessary to protect users, the service, or legal rights. We do not share connected-account data with unrelated advertisers or data brokers.
Retention and security
Contact messages are kept only as long as needed to answer and maintain an appropriate record. Technical logs are retained according to the hosting provider’s operational settings. Connected data is retained only for the period allowed by the relevant platform and needed for the authorized feature. We use reasonable access controls and secret-management practices, but no online system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete personal information you have provided. You may revoke a connected service through that service’s settings or by contacting us. Some records may be retained when required for security or legal obligations.
Children
This website and its projects are not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy as the website and projects evolve. The effective date above will be updated when material changes are published.
Contact
For privacy questions or requests, email thanhphua4tcv@gmail.com.